Privacy Policy

Effective Date: June 7, 2026

Your privacy is extremely important to us at David Morrison Books. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, make a purchase, or interact with our services. We are committed to transparency and compliance with all applicable privacy laws, including the California Consumer Privacy Act (CCPA).

Information We Collect

A. Personal Information You Provide
When you create an account, place an order, or contact us, we may collect:
– Identity Information: Full name, username, date of birth (if provided)
– Contact Information: Email address, phone number, mailing address
– Billing Information: Billing address, shipping address
– Payment Information: Credit/debit card details, PayPal account (processed securely by our payment processors – we do not store full card numbers)
– Account Information: Order history, saved preferences, wishlist items
– Communication Data: Your messages, feedback, survey responses, customer service inquiries

B. Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
– Device Information: IP address, browser type and version, operating system, device type
– Usage Data: Pages visited, time spent on pages, click behavior, search queries, referral sources
– Location Data: General geographic location based on IP address (city/state level, not precise GPS)
– Cookies & Similar Technologies: See our Cookies Policy for details

How We Use Your Information
– Order Fulfillment: Process and ship your orders, send order confirmations, provide tracking information
– Customer Service: Respond to inquiries, resolve issues, handle returns and refunds
– Account Management: Create and maintain your account, save preferences
– Payment Processing: Securely process payments, prevent fraud, verify transactions
– Communications: Send order updates, shipping notifications, promotional emails (with your consent)
– Website Improvement: Analyze usage patterns, improve website functionality
– Legal Compliance: Comply with laws, regulations, court orders, and contractual obligations
– Security & Fraud Prevention: Detect and prevent fraudulent transactions and security breaches

How We Protect Your Information
– Encryption: All data transmitted between your browser and our website is protected using 128-bit SSL encryption (HTTPS)
– Secure Payment Processing: We use PCI DSS-compliant payment gateways. We do not store your full credit card details on our servers
– Access Controls: Only authorized personnel have access to customer data
– Regular Audits: We conduct regular security audits and vulnerability assessments
– Data Minimization: We only collect data necessary for providing our services

Sharing Your Information
David Morrison Books does not sell, rent, lease, or trade your personal information to third parties for their marketing purposes.

We may share your information with:
– Payment Processors: To process credit card and other payment transactions securely
– Shipping Carriers: USPS, UPS to fulfill and deliver your orders
– Email Service Providers: To send order confirmations and shipping notifications
– Website Analytics: To analyze website traffic and improve user experience

Your Privacy Rights
– Right to Access: Request a copy of the personal data we hold about you
– Right to Correction: Request correction of inaccurate or incomplete information
– Right to Deletion: Request deletion of your personal data
– Right to Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at info@davidmorrisonbooks.com with “Privacy Rights Request” in the subject line.

California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
– Right to Know: What personal information we collect, use, and disclose
– Right to Delete: Request deletion of your personal information
– Right to Opt-Out: Opt out of the sale of personal information (we do not sell data)
– Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Children’s Privacy
David Morrison Books does not knowingly collect personal information from children under the age of 13.

Data Retention
– Account Data: Retained while your account is active, then deleted within 90 days of account closure
– Order Data: Retained for 7 years for tax and accounting purposes
– Marketing Data: Retained until you unsubscribe or request deletion

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Company Information
Business Name: David Morrison Books
Address: 1420 SE 37th Ave, Portland, OR 97214, United States
Email: info@davidmorrisonbooks.com
Phone: +1 503-236-8600

Customer Service Opening Hours:
Monday-Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed
Time Zone: Pacific Time (PT)

Response Time: We respond within 1 business day